What We Collect and Why We Collect It
When you create an account, we collect your name, contact details and the identity verification documents needed to process withdrawals and keep your wallet secure. When you deposit through JazzCash, Easypaisa or Raast, we record the transaction reference and amount — we do not store your
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mobile wallet PIN or bank credentials. Browsing data such as your device type, session duration and pages visited is captured automatically to improve how the lobby loads on your phone. We also collect IP address data to manage region eligibility, since access depends on local law
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and eligible regions. Email or chat messages you send to our support team are stored so we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like JazzCash or Easypaisa is governed by their own policies
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alongside ours. You can request a summary of everything we hold on your account at any time through the account settings page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.